Client: World’s largest provider of biopharmaceutical development and commercial outsourcing services
Problem Statement: The client helps pharmaceutical and healthcare companies navigate the complex, heavily regulated process of bringing a drug or medical device to market. Vendor needs to maintain the client’s infrastructure adhering to HIPPA/HITECH requirements at low cost along with KPIs linked to their business strategies.
Solution: Wissen provides offshore support services to reduce cost and provide non-out of the box customizations for different tools to comply with FDA and HIPPA guidelines. This also helps the client concentrate on vitality efforts, adding more value to business.
Scope of Work:
- L2 and L3 Support for Tools
- Automation of L2 activities
- Packaging of software
- Developing Virtualization Standards
- End-to-end Testing
- DBA Support